Technical Problems
Why cant I login to my account using my username and password?

Players
Is there any cost to me, at any time, if I'm looking for a job through Players?
All the core services for job seekers are offered free of charge: it is completely free to search for jobs, receive PlayersJob Mail, create and save a Resume online and access articles about job searching and career development.

Do I need to register to use Players?
No. Job seekers can access some services at Players without registering. You can browse articles, search for job vacancies, research clubs and recruitment agencies and apply for jobs offline without registering.

Why should I register?
You should register so you can use extra services. It's free, private and it only takes a minute. Then you can use all the My Players services for registered users, like:
-Creating and saving your Resume online
-Applying for jobs online
-Having clubs search your Resume from our database (headhunting)
-PlayersJob Mail

How do I register?
Click on the “Register Now” link and complete the form. It takes 30 seconds max! You will be e-mailed a confirmation of your password.

I can't remember my user name or password. What can I do?
We can send your username and password to the email address you have registered with us. Simply click on the “forgot password” link on the homepage. Remember, your username and password are important. They are the key to managing all your personal information with Players. Write them down in a safe, secure place. Use the same details for PlayersJob Mail and your PlayersResume.

How do I change the email address I've registered with Players?
Simply login to your account and click on “My Account” to change your email address.

How does Players job search work?
There are jobs listed here by clubs around New Zealand, in a wide range of different job categories. To make your search criteria more specific, you can use one or more keywords. Jobs that match your search are listed in date order, with the most recent jobs first. To view more details about any particular job, just click on its title - this is a link to a more detailed description.

Can I search more than one option within a search box, at the same time?
To make your search criteria broader, you can select multiple options within a category. Just hold down the "Ctrl" key (PC) or "Apple" key (Mac) while you select with your mouse.

Resume's
Can I apply online without creating my Resume with Players?
No. We ask that you create a new Resume OR upload your existing Resume to your profile.

Can I apply offline without registering with Players?
Yes. If the club has specified their contact details, feel free to contact them directly about applications. However some clubs may not wish to include their contact details with their vacancy. In this case you may want to apply online. In all offline applications we would ask that you please mention that you saw the vacancy at Players

Why should I create a Resume with Players?
Players Resume builder makes it easy to organise your details and breaks down the chore of writing a Resume into easy steps. If you already have a Resume, in word .doc or .pdf format, simply upload it to your profile. This will allow you to apply for jobs online and have your Resume searched by potential clubs if you desire.

How do I create a Players Resume?
It's easy. First, you must register. This takes only 30 seconds! Once you have logged in, visit the “My Resume” link and simply fill in the form. There are guides and examples on what information you should include. When you have completed your Resume, you can preview and/ or print it before you save it to our database.

Can I edit my Players Resume?
Once you have created your Resume, it’s easy to modify. Simply login to your account and visit the “Modify Resume” link and make your changes.

How do I upload my Resume OR a picture to Players?
To upload your MS Word Resume or picture simply hit the "Upload Resume" button and search for the file on your PC. Resumes must be in .doc, .pdf or .rtf formats. Within your resume it would be good idea to have a picture or two of you, so clubs can at least varify your physical description. Resumes must be under 70kb in size and you can only upload one file. Because Players offers plenty of space to add your resume in the fields provided, you may just want to upload a picture, or even better a collage of pictures (action shots, mug shots etc.) within the same file. To do this you may need to use a graphics programme such as Photoshop or Fireworks. If you want to do this but dont have the tools or know-how, you can email the pics to me (bayden@nzsites.co.nz) and I will do for a fee of $20.

Can my Profile contain contact details/ URL’s etc?
No. When you register as a Player you are asked for Personal and Contact Information. This information is included in all online job applications. We ask that you do not include any personal (name) or contact (address, phone, email or URL) in your Players Profile. Its ok to have this information in your MS Word Resume. When clubs search our talent database they see only the Resume/ skills and experience of the potential employee. In order for the club to view contact details and your MS Word Resume they must first pay a fee ($50). Any Player who includes their personal and/ or contact information in their Resume will be deleted from Players without notice.

How do I change my Resume from public to private (or vice versa)?
When you create your Resume the first tick box says, “The Resume should not appear in clubs Search List. Will be used only for Online Apply”. Simply tick this box if you do not want it public for clubs to view. Do not tick this box if you want clubs to view your Resume. If you secure a job and are no longer "on the market" please tick this box so you dont come up in club resume searches.

How do I preview or print out my Resume?
Visit the “My Resume” link and at the bottom of the page you will see a “Preview Resume” button. Click on this button to Preview your Resume and within the Preview page will be a print button, press this to print your Resume.

How do I attach a cover letter?
Each Job you apply for, you have the choice of attaching a cover letter. This is made available at the bottom of every job application. Enter your cover letter in the field and insert your email address and password to apply online.

How long will it take to get a reply once I send in an application?
Your application goes directly to the advertiser. The response to your application depends on the club or recruitment agent.

Can you tell me the advertiser's contact details so I can find out how my application is progressing?
Unfortunately, we cannot give out any contact details other than what is contained in the ad. Each advertiser decides how they want to receive and manage applications and accordingly, includes contact details such as telephone, postal address or email in their ad. If they chose not to include these details, we can't tell you — sorry. (We tell advertisers that it is very important to candidates that they are advised of the outcome of their application. Nevertheless, some advertisers don't do this or take a while to let you know. We'll continue to raise the issue on your behalf.)

Clubs
Is there any cost to register my club with Players?
No. It is 100% Free to resgister your club with Players. This will allow you to upload your logo, complete your club profile and have access to our Players clubs control panel. You will also get your first 30 day job listing absolutely FREE!

How do I register?
Click on the “Register Now” link and complete the form. It takes 30 seconds max! You will be e-mailed a confirmation of your password and club details immediately after you register.

I can't remember my username or password. What can I do?
We can send your username and password to the email address you have registered with us. Simply click on the “forgot password” link on the homepage. Remember, your username and password are important. They are the key to managing all your personal information with Players. Write them down in a safe, secure place. Use the same details for PlayersJob Mail and your PlayersResume.

How do I change our club details we've registered with Players?
Simply login to your account and click on “Modify Profile” to modify your club details.

Are clubs outside of New Zealand able to advertise jobs on Players?
Yes . Players enables clubs outside of New Zealand to use this service. In fact we encourage it so our local sports people get opportunities to go overseas.

How do we upload our club logo?
Login to your account and visit the “My club” link. There you will see a “Browse” button where you can upload your club logo from your Hard drive. Logo’s must be .gif or .jpg or format and not be higher than 140 (wide) x 70 (high) pixels and 10,000kb. Your logo will be automatically inserted at the head of each of your job listings. If you need help to resize your logo but dont have the tools or know-how, you can email the logo to me (bayden@nzsites.co.nz) and I will do for a fee of $20.

What is a featured club?
A featured club is one that receives maximum exposure for their club and Job Listings. Featured club logos get displayed on the home page, promoting your business and its job vacancies. All featured clubs must have a logo.

How do we become a featured club?
To become a featured club you must simply upload your logo to your profile and purchase one of the featured pricing plans. See pricing table.

How do I search Resume's?
Its free for all clubs to search and view all posted Resume's. However if you see a Resume you like and would like to make contact (view contact details of the person) you will need to purchase a Resume contact ($29.95) before these details will be made available to you. These can be purchased in the "planning" section of your club account.

How do I post a Job?
Register with us first (see above). Login to your account. Click the "add job" link and add your job details. Your first job is free for 3 months and will be posted (in real-time) as soon as you submit it. Enjoy!

Ive just posted a job and the contact name is the same as our club name! How do I add a contact name to our listing?
When you "add a job" your club name gets inserted to the Contact Name Field by default. When adding a new job, please ensure that you change this to your contact name otherwise it will stay as is. Do this by going to the bottom of your job listing where the contact details are located and edit the "Contact Name" field.

Are clubs required to upload their logo's?
No. However your club must have a logo to be listed as a featured club and have your logo displayed on our homepage. It gives a professional image to potential players who may be looking.

What if our logo is larger that 140 x 70 pixels?
Email the URL of your logo or website to bayden@nzsites.co.nz, or send us the actual logo and we will resize it and upload it to your profile for $20.

Advertising Rates
What does it cost to post a job with Players?
Featured Job $79.95
Standard Job $49.95
Resume Consult $29.95

All $NZD & include GST

How long are jobs advertised before they expire?
All jobs last for 30 days from the time it was posted.

Payment Processes
How do we purchase jobs on Players?
To Purchase jobs you must first login to your account. Once you have logged in, visit the “Planning” link on the sidebar. Here you will find our range of Job Plans as well as individual job/ Resume purchases. When you first sign-up to Players you will receive the default “Free Plan”. This allows you to post your first job free of charge. All jobs after this will be at cost price. You can either upgrade to one of our discounted plans by selecting the desired plan or alternatively purchase individual jobs by placing the quantity of jobs/ Resume's you wish to purchase in the purchase field and then clicking the “buy” button. You will then receive a number of confirmation messages to confirm your order. You will also be asked to select how you will pay for your purchases, either by bank cheque or direct bank transfer for NZ customers or Credit Card for International Customers. Once this is confirmed you can then view the tax invoice information. A Tax Invoice will automatically be sent to you by email. After payment has been received a Receipt will be emailed confirming payment.

I’ve had my payment confirmed but my jobs are not showing up, what’s the problem?
Although payment has been confirmed from Players, you need to update your account from your end before the new purchases will take effect. Do this by visiting the “Invoicing” link. Here you will see your most recent purchase waiting to be updated. Click on “Update” and your purchase will be updated and ready for your disposal. Please follow this procedure after you have received your Remittance Advice via email.

Can I pay by Credit Card?
Yes, International Customers must pay by Credit Card or Paypal. All Credit Card Transactions are processed by PayPal on their secured servers. All payment pages have 128bit encryption (see padlock and https:// on all credit card pages) Credit card transactions are made in $AUD. Please go to Paypal.com if you need reassurance. Over 100 million accounts currently with Paypal.

Technical Problems
Why cant I login to my account using my username and password?
You may need to adjust your privacy settings. Sometimes PCs have high security/ privacy settings which wont allow you to login to other websites. Please do the following:

Enable Cookies

if you use Explorer 4 or 5:

• go to the Tools menu,
• click internet options,
• click the security tab,
• click custom level and scroll down to the cookies section.
• you will have to have your per-session cookies set to enable.

If you use Explorer 6:

• Go to the tools menu,
• click internet options,
• click the Privacy tab,
• The Privacy settings slider has six settings; "Block All Cookies", "High", "Medium High", "Medium" (default level), "Low", and "Accept All Cookies". Players should work on anything medium or lower.

There are also some advanced Privacy settings that you may need to adjust:

• Open the Internet
• Go to Tools > Internet Options
• Go to the Privacy tab. In the Advanced Privacy Settings dialogue box, there are a number of options that allow you to control cookies. Click the option to "always allow session cookies".

Also in the privacy tab,

• Click Edit...then in the websites section

• Enter http://www.Players.co.nz in the "Address of Website" and click the "Allow" button next to it.
• Save your settings by clicking ok.
• Close your browser and then reopen it and login to your account with Players.